Privacy Policy

Academy Productions Privacy Policy

Your privacy is important to us, as is your trust in our services. We want you to know that the information you share with us will be treated with care. This privacy policy sets out how Academy Productions (Academy Productions is the trading name of Academy Audio Ltd) uses and protects any information that you give to us.

Academy Productions is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified you can be assured that it will only be used in accordance with this privacy statement.

Academy Productions may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 18th May 2018.

What We Collect

We collect your details mainly via our website contact form, hand written enquiry forms and telephone calls and mostly we collect the following information:

  • Name

  • Email address

  • Telephone number

  • Date of event

  • Services required

  • Venue

  • Venue Postcode

  • Type of event

  • Postal Address (upon a booking being confirmed)

  • Any extra details that you send us

We also collect information through Analytics on our Website and Social Medias for the purposes of website improvement, social media marketing and product and service development, which may include the following information:

  • Demographic Information:
    such as; age range, marital status, household composition, etc.

  • Other Information:
    relevant to customer surveys and/or offers, including preferences and interests.



What We Do With The Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To provide a quotation or invoice

  • Internal accounting and record keeping

  • To improve our products, services and website

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies and Other Tracking Devices

We may use cookies and other tracking devices on our website. A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. The use of cookies also allows us to measure site activity to provide a better user experience. Cookies and other tracking devices may be used to collect certain information to tell us the time and length of your visit and, the pages you look at on our site.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information that we hold.

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

You may request details of personal information which we hold about you.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

You also have the right to ask us to delete any information we hold about you.

You can contact us in the following ways:

  • Write to us at:
    Academy Productions, Unit 5, Wessex Road, Bourne End, Buckinghamshire, SL8 5DT

  • Email us at:
    hello@academy-productions.co.uk

  • Phone us on:
    01628 617730